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He submitted all required documents, but his proof of bank account was repeatedly rejected, despite providing a daily transaction history. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. Caspero Casino has an average customer support, judging by the results of our testing. The table below shows the casino’s win and withdrawal limitations.
Caspero Casino comes with quite an abundant gaming library populated by exciting games which come powered by some of the well – established iGaming software developers. To ensure bonuses and promotions remain up-to-date, we won’t detail specific offers here. Certainly, one of the more important parts of any casino out there, because the quality of the support directly correlates to the effectiveness of problem – solving capacities the given gaming site has at its disposal. Discuss anything related to Caspero Casino with other players, share your opinion, or get answers to your questions. The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response.
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The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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Graph showing average player ratings over time
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Caspero Reviews 3
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